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Frontline Problem Solving
CTPM has developed a unique Frontline Problem Solving process that is now being embraced by best practice companies striving to find that extra competitive advantage in today's tough business times.

• Do you need a simple, proven Problem Solving process that all employees from the Site Manager to Operators can use to address key issues raised at daily review meetings?
• Do you get frustrated because problems and quick fixes often involving work-a-rounds reported at daily review meetings are brushed aside with similar problems coming back time and time again?
• Do you need a problem solving framework that supports engaging all employees rather than just a few select specialists?

Thousands of dollars in savings and many frustrations reduced are now being achieved through CTPM's Frontline Problem Solving Process.

During the workshop participants receive and use a comprehensive manual, a user-friendly Frontline Problem Solving Workbook and A3 Summary Sheet templates to summarise their results as they solve a workplace problem / incident covering such issues as safety, quality and maintenance.


By the end of this workshop you will be able to:

• Define problems more clearly
• Develop Containment Strategies
• Construct a A0 Cause & Effect Diagram to identify all variables effecting the problem
• Work through a A0 Why-Why Diagram to get to Root Cause
• Summarise your results on an A3 Summary Sheet to allow sharing of your learnings