Frontline Problem Solving
Frontline Problem Solving
This workshop provides an overview of all the CTPM Strategic, Tactical and Frontline framework for addressing all workplace problems.
It then outlines and demonstrates Toyota's scientific method of frontline problem solving through the highly effective Plan-Do-Check-Act improvement cycle, in an easy to follow 7-step process.
Participants use a user-friendly Frontline Problem Solving Workbook, A3 worksheet, Cause & Effect diagram and 5-Why chart to summarise their results as they solve a workplace problem / incident covering such issues as safety, quality and maintenance.
Who Should Attend?
Managers - Supervisors - Support Staff - Production - Maintenance - Quality Staff - Engineers - Improvement Staff - Shop Floor Operators
By the end of this workshop you will be able to:
Host Workshops:
This workshop provides an overview of all the CTPM Strategic, Tactical and Frontline framework for addressing all workplace problems.
It then outlines and demonstrates Toyota's scientific method of frontline problem solving through the highly effective Plan-Do-Check-Act improvement cycle, in an easy to follow 7-step process.
Participants use a user-friendly Frontline Problem Solving Workbook, A3 worksheet, Cause & Effect diagram and 5-Why chart to summarise their results as they solve a workplace problem / incident covering such issues as safety, quality and maintenance.
Who Should Attend?
Managers - Supervisors - Support Staff - Production - Maintenance - Quality Staff - Engineers - Improvement Staff - Shop Floor Operators
By the end of this workshop you will be able to:
- Define problems more clearly
- Develop Containment Strategies
- Construct a Cause & Effect Diagram
- Work through a 5-Why Chart to get to Root Cause
- Summarise your results on an A3 worksheet to allow sharing of your learnings
Host Workshops:
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